The Governance Analyst position is a critical interlink between Risk, QC, Training, Operations and Sales. This position will be responsible for developing and monitoring the SLA/KPI used to determine the efficiency of multiple areas of PHL. Instrumental in building the controls associated with each of the process areas, and creating or enhancing reporting for Senior Management, the Governance Analyst will be the early identifier for areas of concern and will work with the business directly to develop action plans to correct issues and avoid potential degradation of quality. The Governance Analyst will also identify and build action plans for correction internally recognized concerns, and aid in audit efforts, including findings analysis and remediation.
Planet Home Lending, LLC is an Equal Opportunity Employer.